Delivery Information

Shipping and Delivery

At Indus Loom, we have partnered with reputed international logistics provider Fedex to ensure your orders are shipped to you secure and in-time.

All your purchases are processed and shipped swiftly from Kolkata to your doorstep using the best shipping partners to offer you reliable, affordable and secure shipping!

 

SHIPPING WITHIN INDIA

 

You can look for the shipping information / delivery timeline for each product to ascertain the approximate delivery time of the order from the date of order. We have partnered with Speed Post for affordable and swift shipping – most items in stock / warehouse after being shipped will be delivered within 3-5 working days for major cities and approximately 5-7 working days for other towns in India, from the date of confirmation of your order.

 

As soon as your order ships, you will also be sent Shipping Tracking Information, using which you can also track your shipment and assess the approximate delivery time. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. 

 

Should you need any assistance or have any queries regarding Shipping or Inquiry about your Order, please feel free to write to us at our facebook page www.facebook.com/cupraa.cafela

 

 

 

INSURANCE

We have it covered for you! CUPRAA insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by cupraa.com

and transfer of responsibility in the same way.

 

TAXES & DUTIES

Taxes and duties are calculated according to your shipping destination and are borne by the customer.

India VAT will be applied to orders dispatched within India – for product(s) on which VAT is applicable. Please note taxes and duties are chargeable as applicable.

Most international countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.